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Updated: March 2,7 2020

Marriott International: COVID-19 update and cancellation policy

Due to the growing concerns of COVID-19, we wanted to take a moment to share our additional precautions and operational changes during this time.

The health and wellness of our guests and team are our greatest priority, and we have taken measures to ensure public areas and surfaces are cleaned and treated on a continual basis.  Our team is also taking measures to limit physical contact and wash their hands regularly.

Furthermore, we have rolled out the initiatives below as preventative measures:

  • Housekeeping stayover services will be provided by request only. If you would like full service, or linen/terry replacement, please notify the Front Desk and we will be happy to accommodate your needs.
  • HEW Parlor & Chophouse and Hi-Fi Rooftop Bar will be closed until further notice.  This includes dining room service, curbside takeout and in-room dining.

As you may be aware, this situation is changing daily, and we will continue to communicate any and all operational changes or measures that may impact your visit.  We appreciate your understanding during this time.

The Staff & Management
Fenway Hotel